Article courtesy tenfold.
You can read the complete article here.
Millions of users rely on Microsoft Dynamics CRM as the central hub for all their customer data. Client-facing teams use it to aggregate and analyze data on prospects to inform and support the execution of their sales and service strategies.
Dynamics is one of the leading CRMs in the market—because of this, third-party enhancements and programs are constantly being built in the pursuit of making the most out of the CRM. One of the most sought-out features that add significant value to Dynamics and its users is click-to-call or click-to-dial.
In this article, we will go over the benefits of having click-to-call for MS Dynamics for sales and service teams.
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